REMODELLING FAQ

What can be reused from the jewellery I own?
We work on a case by case basis, so your piece will need to be inspected in a meeting for approval. After inspection and approval by the MM team we may be able to work with your special heirloom gemstones from an existing piece.

Please note that we cannot work with all gemstones, some are too soft, too brittle or are cut in a way that make them not suitable to be reset. Stones that we do not remodel include heirloom Opals, Emeralds, some Amethyst and Pearls.

We also don't use stones that have been newly sourced by the customer as they are not covered by our insurance.

We do not reuse your old gold, we supply all new gold for all remodels.
Book a meeting to find out more HERE.

Can I Bring inspiration for the design I'm after?
Absolutely, we would love to see any references for designs you might have in mind! Meg will be able to take those designs and adapt them to the gemstones you have and also suggest alternative designs. 

Why is my gold not used? Is it still valuable?
Traditionally a chemical called Cadmium was a common ingredient used in gold and gold solders throughout the industry. Cadmium is now known as a heavy metal that is unfortunately toxic to humans when in its molten state. Its original purpose was to help act as a flowing agent that assists in the flow of molten precious metal. Its combination of a low melting and boiling point help it to let off a vapour which when combined with air creates a poisonous cadmium oxide fume. Exposure to this fume can cause long term health problems, so we have made the decision to not expose our team to any health risks that may arise. It’s no longer used in the majority of pieces sold in Australia and many governments have banned the use of Cadmium in jewellery but is still used in some other countries . For over 10 years we melted client’s gold before the risks were known. There are some jewellers out there that still do but we don’t do it anymore as it is a health risk.

The gold in your rings is still incredibly valuable, especially at the moment with how high the gold price is currently. An option we recommend to clients is to trade it in at a metal merchants and use that money towards the new rings!! The sentiment continues without possibly poisoning someone. In Sydney the best people to go to are Precious Metal Exchange they are on Castlereagh St in the heart of Sydney.

I don't know exactly what I'm after, can you design something for me?
Yes!! Sometimes it's a bit hard to envisage what is possible with what you have. Meg is here to help you bring the designs to life with drawings and concepts to help you imagine the finished product.

What is the lead time for initial designs and production?
After the meeting, Meg will take the ideas discussed and turn them into scale drawings with pricing. This process will normally take a week or so but can be longer in peak times like Christmas. Our custom made lead time is generally 10-12 weeks from the design decision and deposit paid.

Can I remodel my jewellery if I live interstate?
Yes, it's not a problem for us to do this virtually. We do need you to send us some images of  the pieces prior to the meeting and if  possible any information you might have regarding stone sizes and measurements. We can give you preliminary designs and prices with this information but will have to reconfirm once we have the pieces in store for an in person inspection. You can send us your pieces to do this. Information regarding postage can be sent to you.

How much does it cost to remodel my jewellery?
This is a tricky question to answer without all the information needed. As its truely dependent on a number of factors such as
- How simplistic or decorative is the new design?
- How many of your stones can be used?
- Do you want to add more stones?
- Are we designing one piece or many?
- How long will it take for us to dismantle your existing jewellery?

As a very rough guide remodel pricing will start around $2,200.00. This is the pricing of a single stone design, for example a handmade solitaire engagement ring in 18ct white, yellow or rose gold.

For us to be able to give you accurate pricing we will need to see and measure the stones and finalise the design first. If you would like to know more, our meetings and designs are free of charge and you can book in here.

I have a few questions before I book in a meeting, can I discuss this before making an appointment to come in?
Yes, if you have any questions please call the shop on 02 9477 4631 as it is often easier to discuss over the phone.




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