FAQ'S
Do you offer custom engagement rings and wedding bands?
Yes! We specialise in creating bespoke custom pieces like engagement rings, wedding bands and fine jewellery. When designing your dream ring we take into consideration your style, budget, and lifestyle. You can book a consultation to start designing your dream ring.
How long does it take to create a custom piece?
Custom engagement rings and wedding bands typically take 6 - 12weeks, depending on the piece. We'll always give you a more accurate timeline during your consultation.
What metals and gemstones do you offer?
We work with 9ct, 18ct gold (14ct available on request) and platinum, and a wide selection of gemstones including diamonds, sapphires, emeralds, and more. For more information on our metals and gemstones, feel free to check out our Metals page, and our Gemstones and Diamonds page.
Can I see your jewellery in person?
Absolutely, we always welcome customers into our boutique to take a look at our Ready To Ship collection. If you’re looking for a more in depth conversation about crafting custom jewellery feel free to book an appointment to ensure a more personalised experience.
Do you offer ring resizing?
Yes, your first resize within 3 months of purchase is free. We can also resize any Ready To Ship ring prior to shipping, please just contact our team after purchase. After the first 3 months, we offer resizing for a fee on all Meg Maskell Fine Jewellery rings. Simply book a resizing appointment through our booking system.
Can I book a consultation online? Do you also offer virtual meetings?
Yes! Use our website to schedule a consultation at a time that suits you, whether it’s for a custom engagement ring, remodelling an heirloom piece or crafting a new custom fine jewellery piece. We also offer virtual meetings if you cannot make it to our boutique in person.
Have a few more questions? Visit our full FAQ's page for more information.